MCKINSEY: SEVENTY-ONE PERCENT OF CONSUMERS EXPECT COMPANIES TO DELIVER PERSONALIZED INTERACTIONS

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2 years ago
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Full Video: https://rumble.com/v300yko-e242-next-level-ecommerce-experience-personalisation-at-scale-kasper-jensen.html

MCKINSEY Article: https://www.mckinsey.com/capabilities/growth-marketing-and-sales/our-insights/the-value-of-getting-personalization-right-or-wrong-is-multiplying
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