Joseph Santana's Unconventional Approach to Building Inclusive Workplaces

On this episode of The Blacklist, Joe Santana emphasizes the economic impact of diversity and inclusion on a company's bottom line. He shares his experience of how increasing diversity in his previous organization led to a jump in the number of managers and revenue. Join us as we explore the significance of diversity and inclusion in today's workforce.

00:00 - Intro
00:36 - Empowering whole teams for success.
01:22 - Changing workforce: Large companies focus.
01:58 - Demographics, markets, workforce changing.
02:59 - Marketing, hiring, diversity, inclusion.
03:39 - "Outsourcing IT for cost savings."
04:16 - Improved SLAs through expert management.
04:37 - Gender bias in leadership hiring.
05:05 - Gender-based career segregation fixed.
05:45 - Technical training for admins.
06:26 - Increased managers, increased revenue.
07:02 - Connecting diversity to economics.
07:33 - "Cultural Diversity for Company Growth"
07:53 - Adapt or Lose Market Share
08:39 - Diversity in workplace adaptation.
09:02 - Poor Organizational Support; Women Exit.
09:21 - Talent lost due to family needs.
10:06 - "Shoehorn elephants into giraffe house."
10:42 - "Reimbursement policies for working parents."
11:16 - "Women excluded from 1950s policies."
11:53 - Rebuild organization structure to retain talent.
12:40 - Inclusion through team and thought leaders.
13:30 - Inclusion Illusion: Hiring Women.
14:35 - Chief Diversity Officer and Team.
15:11 - AI's Impact on DEI: Proactive Solutions.
15:44 - Train, support, develop: long-term success.
16:24 - Provide thought leadership on future trends.
16:52 - Exploring AI Impact on ERGs
17:26 - Informal connections in organizations.
18:00 - Inclusive organization analysis and bias.
18:40 - Prepare for diversity, equity, inclusion.
19:25 - No progress, no results.
19:51 - "Business with legal requirements: Widgets, Consulting"
20:11 - Attract, retain, understand markets.
20:43 - Employees reflect market mindset.
21:18 - Employee empathy drives sales.
21:43 - Empowering employees to retain talent.
22:33 - Examine organizational assumptions.
22:49 - Christian holidays exclude non-Christians.
23:21 - Seeking leadership talent: Why?
23:36 - Older team, preferences vs necessities.
23:54 - Account for diverse employees.
24:48 - Support employees for success.
25:11 - Make it real for value.
25:41 - Investor-focused ESG risk assessment.
26:13 - LGBTQ Inclusion: Performative Action.
26:36 - "Giraffes in a house: not enough."
27:16 - Elephants in awkward structure.

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Website: http://joesantana.com/
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