RV Electric Step Won't Work

This customer called because the electric step on his RV stopped working. I was shocked when I figured out what happened.

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Due to factors beyond the control of All Seasons Mobile RV Service LLC and Hillbilly RV, it cannot guarantee against unauthorized modifications of this information, or improper use of this information. All Seasons Mobile RV Service LLC and Hillbilly RV assumes no liability for property damage or injury incurred as a result of any of the information contained in this video. All Seasons Mobile RV Service LLC and Hillbilly RV recommends safe practices when working with power tools, ladders, climbing, repairing LP gas lines or appliances, lifting tools, jack stands, electrical equipment, blunt instruments, chemicals, lubricants, or any other tools or equipment seen or implied in this video. Due to factors beyond the control of All Seasons Mobile RV Service LLC and Hillbilly RV, no information contained in this video shall create any express or implied warranty or guarantee of any particular result. Any injury, damage or loss that may result from improper use of these tools, equipment, or the information contained.