What Are the Key Performance Indicators (KPIs) for Healthcare Call Centers?

Managing a healthcare call center is no easy task - you must stay on top of customer service, staffing, and all the other KPIs that drive success. In this video, you’ll review the top healthcare call center metrics and KPIs that you should track to monitor and measure performance at your healthcare call center.
Click to know more - https://sequencehealth.com/blog/hospital-call-center-best-practices