Technology Management

Our clients are pretty impressive, and one of the things they expect from us is world-class technology management. We’ve taken their hint and expanded it to a comprehensive technology management service offering – all included in our managed IT services offerings.

We don’t nickel and dime our clients to death. Our managed IT service offerings cover all technology our clients use. To name a few, servers, firewalls, cloud services, company-owned smartphones, networking, and printers. As technology experts, we often get asked questions about anything with a chip, so we make sure we cover just about everything with a chip in our service offerings.

We manage our clients’ servers as though they were our own. They are organized according to our years-in-the-making best practices, so they perform to expectations, and failures are rare. Our client management process keeps a tab on their age and health, so if something comes up or gets to the end of life, you already know about it and had the budget set aside. We don’t like surprises, so we work hard to minimize them.

We have been managing clients running on Hyper-V since the beta versions of Hyper-V, so we have extensive experience in managing Hyper-V and other virtualization environments and making them perform well. All are included in our managed IT services.

We manage and maintain our client’s firewalls and switches according to our best practices – with a keen eye on security as the default.

The Cloud is something we’ve been managing for our clients for a long time. We recommend that our clients run some or all of their information technology on the Cloud. Whether you have parts or all of your infrastructure in a cloud service, support for that infrastructure is included in our managed IT service plans.

Our managed IT service plans include phone system support, and we help with staff onboarding and terminations. However, we aren’t experts at every system, so we ask that clients maintain a service agreement on their phone systems so we have someone to call. Everyone has a smartphone, and company-owned smartphones are included with support.

You name the printer and we have probably seen it and supported it. Typically, our clients have office productivity printers and copiers and support for those are included in most of our support agreements.

Occasionally, our clients come up with other hardware necessary to run their business. Do we support it? Maybe! Contact one of our technology support experts to find out.

Since 1995, we've helped businesses and organizations like yours solve typical IT and technology issues using Managed IT Services and Technology and IT Management Solutions. We do this by using a proven and scalable process that aligns your technology needs with our trusted outsourced IT support services, resulting in a stable and reliable infrastructure for your business.

Our technology services are tailored to meet the needs of industries such as accounting, financial services, healthcare, local government, foundations, nonprofit, manufacturing, and other general businesses. Our managed IT services are designed to help you get the most from your technology. Whether you need help with a specific project, or have questions about how to optimize your current systems and processes, we’re here for you! Our team of experts will work closely with yours to ensure that all projects are completed on time and within budget.

We're dedicated to providing you with the best technology and IT management solutions on the market. No matter where your company is located, we are here to help.

Solution Builders Links:
Website: https://solutionbuilders.com
LinkedIn: https://www.linkedin.com/company/solution-builders/
Twitter: @SBINCdotCOM
Facebook: https://www.facebook.com/SolutionBuildersInc95
Weekly Technology Blog: https://solutionbuilders.com/blog/

Have a sales question? Let the sales team know at: https://solutionbuilders.com/contact-us/
Our phone number (United States): 1+ (612) 787-7678

Already a client and have a support issue? Contact the support team: https://solutionbuilders.com/support/

Solution Builders’ Managed IT Services Include: Helpdesk, Technology Strategy and Planning, Technology Management, Managed Cloud, Backups Management, Project Management, Best Practices, and our proprietary SB360 client management process which deliver predictable results every month.

Solution Builders' Services Include: Office 365 Migrations, Cloud Management and Migrations, IT Project Solutions, Technology Consulting and Talent Services, Business Continuity Planning, Cyber Security, Data Protection and Recovery Services, and Technology Support Services.

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