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How To Help Podcast Guests Connect Successfully via Riverside, Squadcast, Zencastr, Etc.
Services like Riverside, Squadcast and Zencastr make it extremely easy to connect podcast hosts and guests to record podcast episodes.
Sometimes, though, a guest will not be able to “figure out” how to connect, how to allow Chrome/Brave to use their microphone, or how to use the web interface of these services.
There are two best practices to help these folks:
1. Email detailed instructions of how to connect at showtime to each and every guest several days before the recording session. Mostly they won’t even read this but you definitely need to send this to all guests.
2. Get the phone numbers of all guests BEFORE starting the recording session. This way, if the guest doesn’t show up in the session, you can call them. Also, if they enter the session but you can’t hear them or they can’t hear you, and they don’t realize that there is a chat functionality, it’s very handy to call them on the phone in order to sort out the confusion. I’ve had to walk MANY guests through the process of connecting properly and choosing the correct input settings, etc. Guests appreciate this immensely.
Get their phone number beforehand and be ready to help.
LINKS:
*Podcast production tips email list signup: http://eepurl.com/geOdAD
*CAREER Option: Learn how to produce podcasts professionally from home and earn a great living doing it! — https://podcastengineeringschool.com/product/pes-online-program/
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