'Southwest Airlines has imploded': writes senior SW pilot

1 year ago
19

Hundreds, if not thousands, of bags remained at Denver International Airport Tuesday evening, days after winter weather and technological problems disrupted Southwest Airlines' operation. The sea of luggage appeared to grow as employees brought in multiple cartloads throughout the evening. A line nearby to file a lost luggage claim fluctuated, with some reporting an hours-long wait to speak with an agent.

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