Why are 5G users experiencing problems with their phone signal?

Some 5G users in the UK are finding the next generation of mobile internet slow and patchy, three years after it launched.

But the industry insists, still only three years in to a 10-year rollout plan, everything is fine.

5G has received lots of investment from the mobile operators and government and is hailed as a faster, more reliable connection.

But it has faced several setbacks. The company OpenSignal said that the 5G experience had been oversold by over-enthusiastic marketeers, but added that it was still an improvement on 4G.