Use of website chatbots has increased by 92% since 2019

One clear trend we’ve seen in web design over the last two years is the increasingly widespread use of chatbots. Chatbots are an effective customer communication channel that enables you to offer on-demand customer support 24 hours a day.

Automated, AI-powered chatbots can field leads, respond to common customer queries for you, and pass only the more complicated questions onto your reps, freeing up your team’s time and saving you money.

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