Pret A Manger Mystery Shopper Report

For more on Pret's "emotional labour" practices, please also see journalist Timothy Noah's excellent article "The Enforced Happiness of Pret A Manger": https://newrepublic.com/article/112204/pret-manger-when-corporations-enforce-happiness

For more information on Pret, please see expret.org
YouTube: @expretDOTorg