service outsourcing, in-sourcing, co-sourcing and interest relations.

Developing an outsourcing strategyThe principle of outsourcing
Concentrate on your core competencies and outsource other functions to a low-cost third-party provider. Outsourcing objectives: reduce costs, improve service quality, increase competitiveness, gain access to advanced technology, use limited resources for strategic activities. 16.3 Choosing a service providerThe ideal way to choose a supplier: common way