19. corrective action

Reducing the likelihood of potential negative consequences so that the desired outcome of project implementation is always in line with the project management plan Correcting product defects that occur in the quality process Requirement to expand or reduce the scope of the project, modify guidelines or procedures 20. Recommended preventive measures are. Monitoring the inputs to the project work process Monitoring the outputs of the project work process Outputs of overall change control Directing and managing the outputs of project execution