Origins & Journeys Ep3 Remastered

I may know contact centers and customer experience but I have never claimed to be a video editor. Here is the Episode 3 remastered with the voice and video back in alignment.

In Episode 3 we are joined by Dan McCann, the CEO of Symtrain. His origin story started in sales on the phones and worked his way into becoming a founder and CEO of a software company.

The open discussion on Episode 3 is all about the learning and development challenges in the contact center market.