The Cleaners (2018) Documentary on social media/internet censors.

The Cleaners documentary crawls into the scary side of Facebook
This hard-hitting documentary tackles fake news, censorship and the outsourcing of democracy. It's bleak but essential viewing.

The film introduces us to a handful of content moderators living in the Philippines, where Facebook, et al. outsource the job of policing extreme content. Armed only with the option to "delete" or "ignore" each post, these digital detoxifiers wade through an endless stream of photos and videos -- 25,000 a day, in fact. They have to figure out the complexities of, for example, pornography as opposed to a nude painting of Donald Trump, or make a judgment about free speech versus hate speech. And they have to make these nuanced and highly contextual editorial decisions in about eight seconds.

Delete or ignore?

If they make mistakes, they're in trouble. But if they don't view enough of these extreme images during their shift, they're in trouble. And over time, the roaring tidal wave of horrifying imagery leads to trouble of a different kind.

The Cleaners follows the content moderators home, showing the families who rely on them to stick with the job, no matter how awful it gets. It's a well-paying job in Manila, but it's still basically a digital sweatshop.

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