Framework and basic principles of process restructuring

Establishing an index of explicit knowledgeDesigning and developing the combination of participation and support from the top management of the organization and the performance evaluation system22.3 Management of tacit knowledge in information system projectsCharacteristics of tacit knowledge: difficult to subdivide, difficult to understand, difficult to replicate, difficult to disseminate, exclusive, exclusive, tacit and shareable Methods of sharing tacit knowledge: codification, face-to-face communication, staff rotation, networking.