Lake Alfred Animal Hospital ships sperm in wrapping paper. DOA This not a proper sperm shipping kit

Yeah spend $211.00 For this fertility specialist in FL to collect and $205.50 for FedEx to get it to me and 25 miles one way to pick it up tuesday Drove another 45 min to my Fertility specialist to find out it was all dead 😩😩😩. The Fertility Place Blamed it on male dogs. Really I'm not kidding. Thanks for nothing.