3 years ago

💥Please encourage them to contact our Fan Experience Team directly with their order number and any applicable photos by either emailing them at [email protected] or through live chat here! The chatbox will show on the bottom right during business hours (8:30 AM- 8 PM EST) and we’ll be able to assist them as quickly as possible!
Please note we can’t discuss fan/order information with anyone but the fan due to privacy policies, but we promise to do everything in our power to find a solution to their issue when reaching out to us.
Please also note that if you reach out on behalf of the customer, they will not be able to assist you. The customer needs to reach out themselves.💥

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