9 in 10 Americans look for a doctor that uses the latest technology

According to new research, about three in four patients are likely to keep a “mental scorecard” of everything they like and dislike about a doctor’s office.*

In a recent poll of 2,000 Americans — including 1,500 with health insurance and 500 without — data showed that almost four in five respondents (79%) place importance on things like timeliness and wait time*.

When deciding to stick with the same doctor, two-thirds (67%) also place importance on how personable and engaged their doctor is*, and 39% have switched doctors because the office staff was not friendly.