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Can We Talk? 7 Principles for Managing Difficult Conversations: Roberta Matuson
The pandemic has seen many people adopting very strong positions on their understanding of COVID-19 and how to live with it. In an era, where being seen and heard is more challenging, business leaders require to creates an opportunity to engaged in courageous dialog and truly connect with staff. How are people doing? What challenges are they facing at work and in their personal lives?
I had an honor of interviewing Roberta Matuson. She is president at Matuson Consulting, keynote speaker and an author of 6 books including her recent released and international best seller: “Can We Talk?” – Seven Principles for Managing Difficult Conversations at Work.
Roberta shared insights on strategy development around talent acquisition and development. She also talks about steps to coordinate difficult discussion with teams and what to avoid.
Here’s some of the topics discussed in this video:
• Talent Strategy for acquisition and development
• Staff training and skill development
• Performance review and difficult conversations
• COVID impact on staff and talent
• .... many more...
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