2GIG Edge: Setting Date/Time

In this video, Griffin from Alarm Grid shows you how to manually set the date and time on a 2GIG Edge via the panel. It is important to note that any system that is monitored through Alarm.com will have the local settings overridden by the information from Alarm.com. This is why it is important for monitored panels to have the proper time zone set.

To set the date and time via the panel, for those panels that aren't being monitored, access the menu by clicking the gear icon in the bottom-right of the panel's main screen. Enter the Installer Code, the default is 1561. Then click the option for Date & Time.

Once in the Date & Time Menu, you have sliders for the Hour, Minute, and AM/PM. You then have sliders for Month, Day, and Year. Once the proper settings have been made, click the green SET button at the bottom right. You can now press the Home Icon in the lower right corner of the screen.

To set the proper time zone via the website or the customer app, the steps are basically the same. Log into the account either via the app or by going to www.alarm.com/login. Go to Settings when using the webpage, click the hamburger menu icon in the upper-left when using the app. Now, via either method, scroll down to Account Management, then System Information, then at the bottom of the page/screen, you'll see the time zone setting. From the drop-down menu, select the proper time zone, then press the Update button to save your changes. It may take a few minutes for your programming change to be reflected at the panel.

https://www.alarmgrid.com/faq/how-do-i-change-the-date-time-on-a-2gig-edge

http://alrm.gd/get-monitored