The 7 Types of LISTENERS
The 7 Types of LISTENERS
1. Pretender: this is the individual who although present physically is absent mentally and emotionally.
2. Interrupter: this is the individual that interrupts because they believe what they have to say is more important than what you were saying.
3. Selective: this is the individual who engages when the topic of discussion is of interest to them.
4. Attentive: this is the individual who pays attention to what’s being communicated so they can respond appropriately.
5. Active/Interactive: this is the individual who nods, maintains eye contact, and smiles well asking questions for clarity.
6. Sympathetic: this is the individual that says I’m sorry to hear that well not truly understanding how you really feel.
7. Empathetic: this is the individual who all though not knowing how you feel they demonstrate empathy by saying such things such as, “I’m so sorry, I can only imagine how you might be feeling.“
Patrick Murphy (with his 30+ years of leadership experience) wants to invite you on an adventurous leadership journey and is eager to share his personal, practical, and professional knowledge with you. He is a leader in learning and development, providing organizations worldwide with strategic and innovative training solutions. His purpose and passion is to take complicated and otherwise complex leadership principles; simplify them, so that when you return to life and business, you will have no issues applying what you've learned. He is more than committed to assisting both organizations and individuals achieve their professional goals.
Patrick is a professionally certified leadership trainer & subject matter expert who is dedicated to helping you to produce specific and visible results. His purpose-driven mission is to deliver quality training for companies and business-people around the world, so they can benefit personally and professionally from the experience.
Patrick's clients include 997 organizations of the Fortune 1000 companies; all 4 major sports leagues (NFL, NBA, MLB, NHL); all 6 branches of the U.S. Armed Forces; not to mention, 15 departments and 3 branches of the federal government. His training includes: live seminars and webinars, customized team training, life & leadership coaching. His areas of expertise include: Leadership and Career Development, Management and Supervision, Personal & Professional Development, Communications, and Time Management.
The 7 Types of LISTENERS
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