Salesforce Sales & Service clouds (Parte 1 - Sales cloud)
2 years ago
5
Neste vÃdeo abordamos o conceito das nuvens padrão do Salesforce: a nuvem de venda (Sales cloud) e a de serviços (Service cloud), além de um overview da utilização do Sales cloud.
00:00 InÃcio
00:10 Definições
02:57 Sales cloud na prática
03:05 Objeto Lead
04:02 Status do Lead
05:14 Registrando uma tarefa
05:30 Convertendo o Lead
08:00 Objeto Oportunidade
09:00 Criando uma nova fase no objeto Oportunidade
10:49 Adicionando produtos a uma oportunidade
11:24 Visão Kanban
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