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  1. How to present payments to tense or aggressive customers….

    How to present payments to tense or aggressive customers….

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    7
  2. How to handle rejection in a professional manner!

    How to handle rejection in a professional manner!

    19
  3. Male vs Female sales associates

    Male vs Female sales associates

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    17
  4. The “if I could would you” Part 2

    The “if I could would you” Part 2

    8
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    8
  5. The “If I Could Would You??”

    The “If I Could Would You??”

    3
    1
    60
  6. The “Spouse Stall”

    The “Spouse Stall”

    6
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    45
  7. Salesmen & Closers ONLY!!

    Salesmen & Closers ONLY!!

    70
  8. The “Delayed Payment Close”

    The “Delayed Payment Close”

    38
  9. The Credit Union buyer is still a buyer!!

    The Credit Union buyer is still a buyer!!

    5
    1
    51
  10. Speaking with your presence, not just your words!

    Speaking with your presence, not just your words!

    20
  11. DO NOT strive for Perfection, strive for completion!

    DO NOT strive for Perfection, strive for completion!

    40
  13. Asshole’s buy cars too!

    Asshole’s buy cars too!

    2
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    63
  14. Directly asking for the business!

    Directly asking for the business!

    2
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    32
  15. How to devalue a trade-in….

    How to devalue a trade-in….

    21
  16. Perfect CSI every time!

    Perfect CSI every time!

    27
  17. Sell the need not the product!

    Sell the need not the product!

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    13
  18. Write every customer up!! No exceptions!!

    Write every customer up!! No exceptions!!

    13
  19. ABC’s Always Be Closing….

    ABC’s Always Be Closing….

    9
  20. Don’t use discounts to negotiate, use inventory!

    Don’t use discounts to negotiate, use inventory!

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    13
  21. Offer 2 figures on the trade-in

    Offer 2 figures on the trade-in

    7
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    22
  22. How to handle upside down customers!

    How to handle upside down customers!

    14
  23. Invoice buyer rant….

    Invoice buyer rant….

    5
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    28
  24. The “Either Way Close”

    The “Either Way Close”

    8
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    48
  25. How to know if you’ve turned a buyer into a shopper ….

    How to know if you’ve turned a buyer into a shopper ….

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    10