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  1. Louis' education history; who is this idiot on screen and what are his credentials?

    Louis' education history; who is this idiot on screen and what are his credentials?

    30
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    10
  2. Loyalty should not be a given in employees: it must be earned!

    Loyalty should not be a given in employees: it must be earned!

    15
    4
    7
  5. Why kids hate reading & why public school is at fault.

    Why kids hate reading & why public school is at fault.

    49
    10
    20
  6. A word on sustainable design; or why you're a hypocrite with no principles.

    A word on sustainable design; or why you're a hypocrite with no principles.

    9
    3
    5
  7. Why your repair shop should NOT pay for paper or television advertising!

    Why your repair shop should NOT pay for paper or television advertising!

    18
    5
    10
  8. Control yourself to control the world - why it's right to be at fault even if you're not wrong.

    Control yourself to control the world - why it's right to be at fault even if you're not wrong.

    52
    13
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  10. Effective managers aren't afraid to be UNFAIR.

    Effective managers aren't afraid to be UNFAIR.

    9
    3
    3
  11. How the authorized repair center is forced to screw the customer.

    How the authorized repair center is forced to screw the customer.

    15
    3
    6
  12. A word on Apple boxes and the people who love them.

    A word on Apple boxes and the people who love them.

    36
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  13. Successful IT professionals sell people on what's important

    Successful IT professionals sell people on what's important

    5
    1
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  14. Don't live with an employee's mindset; create life as you want it to be.

    Don't live with an employee's mindset; create life as you want it to be.

    14
    2
    9
  15. QuickBooks is slow, poorly coded software.

    QuickBooks is slow, poorly coded software.

    15
    2
    8
  16. Traditional vs. modern ecommerce; the story of Steve making Hakko humble.

    Traditional vs. modern ecommerce; the story of Steve making Hakko humble.

    22
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    9
  17. It's not about the money, it's about the respect.

    It's not about the money, it's about the respect.

    13
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  18. Time management, why technicians lie(pt 2), relative ethics, and the concept of the "repair timer."

    Time management, why technicians lie(pt 2), relative ethics, and the concept of the "repair timer."

    14
    6
    8
  19. Explain your warranty to your customers!

    Explain your warranty to your customers!

    22
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    9
  20. The value of health; Your body is the most important tool.

    The value of health; Your body is the most important tool.

    13
    1
    7
  21. A word on what others think of you(and exactly how little it should matter)

    A word on what others think of you(and exactly how little it should matter)

    19
    5
    9
  22. Perfectionism is a weakness, not a bragging right.

    Perfectionism is a weakness, not a bragging right.

    35
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  23. Importance of customer retention; how you lose customers.

    Importance of customer retention; how you lose customers.

    9
    1
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  24. The need to seem smart ruins your success.

    The need to seem smart ruins your success.

    17
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  25. World's best tool - your BRAIN (part 2)

    World's best tool - your BRAIN (part 2)

    24
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    35