Texas Quality Assurance | TQA Cloud QMS | #QualityMatters

Supplier Approval and Evaluation is critical to quality management. Suppliers go by various different terms, from vendor, to external provider and may even be considered an interest party (whole different conversation there). Looking to learn more? Contact us today https://texasqa.com/contact-us/ | call us (281) 756-7316 | info@texasqa.com

#QualityMatters Podcast is Coming Back Soon! The #QualityMatters podcast has been offline for a few weeks. We're coming back soon! Texas Quality Assurance - where quality management gets simplified, saving time and energy for what matters most Learn more at https://texasqa.com | (281)756-7316 #QualityMatters podcast | https://qmcast.com | Because Quality Matters behind the desk, production floor, at home and beyond! Quality | Environmental Management | Occupational Health & Safety | Medical Devices Oil & GAS Manufacturing and Services

No doubt that 2021 is going to be different from the past. From the average consumer, to banking systems, investors and our customers care more and more about our Environment, Sustainability and Governance. We all can see through the shallow cooperate virtue signaling. So the question is, how to handle our ESG initiatives, that is both consistent with our mission and values, and measurable. Well folks, the answer isn't that far away, ISO 9001 via Interested Parties and proper process mapping can do the job. Contact us for more details. Contact Kyle directly at kchambers@texasqa.com book a 30 minute QMS Session at http://book.texasqa.com/ Learn online at https://texasqa.com/ Keep up to date with our future Livestreams on LinkedIn https://www.linkedin.com/company/texas-quality-assurance/events/ Texas Quality Assurance - where quality management gets simplified, saving time and energy for what matters most Learn more at https://texasqa.com | (281)756-7316 #QualityMatters podcast | https://qmcast.com | Because Quality Matters behind the desk, production floor, at home and beyond! Quality | Environmental Management | Occupational Health & Safety | Medical Devices Oil & GAS Manufacturing and Services

How Good Humans Sell by Catherine Brown (Author) https://www.amazon.com/How-Good-Humans-Sell-Success/dp/B095MD3HQK If you don’t think of sales as an honorable profession, you haven’t read Catherine Brown’s new book: How Good Humans Sell: The Proven Path to B2B Sales Success. A veteran of 25+ years of B2B (business-to-business) selling, Catherine understands what it means to start and build a business during challenging times. She launched her first sales consulting firm in 2003 and now runs the sales training firm, ExtraBold Sales, where she coaches others to sell with confidence. Her sales system includes psychology research that gets at the heart of why people don’t sell effectively. She also trains on the reasons people buy (it’s not what you think!). Her process helps business owners take the frustration and worry out of business development so they can close new business without wasting money on one-size-fits-all sales training. Catherine lives in Texas with her family and her boxer, Penny. She loves taking Penny for walks, reading, planning her next globetrotting adventure, watching sci-fi, and hosting dinner parties. She has a BA from Rice University and is a StoryBrand Certified Guide. Kyle Chambers | CEO & Founder of Texas Quality Assurance Rob Thompson | Chief Sales Officer for TruCore Business Development Steve Louis | Managing Director for Eternal Energy Catherine Brown | Author & President of ExtraBold Sales ******************************** Kyle Chambers on LinkedIn https://www.linkedin.com/in/kyle-chambers-tqa/ Texas Quality Assurance: https://TexasQA.com Rob Thompson on LinkedIn https://www.linkedin.com/in/rthom/ TruCore Business Development: https://www.trucorebd.com/ Steve Louis on LinkedIn https://www.linkedin.com/in/steveglouis/ Eternal Energy: https://www.eternal-nrg.com/ Catherine Brown on LinkeIn https://www.linkedin.com/in/catherineleebrown/ Extra Bold Sales https://extraboldsales.com/ The Business Visionaries Book Club is presented by #QualityMatters. Quality Matters and it impacts us everywhere from the oil fields to the schools our children are educated, to the paper towels we use to clean up their mess. As Benjamin Franklin said "The bitterness of poor quality remains long after the sweetness of low price is forgotten." You need the edge of quality in your organization. http://qmcast.com/ Texas Quality Assurance - where quality management gets simplified, saving time and energy for what matters most Learn more at https://texasqa.com | (281)756-7316 #QualityMatters podcast | https://qmcast.com | Because Quality Matters behind the desk, production floor, at home and beyond! Quality | Environmental Management | Occupational Health & Safety | Medical Devices Oil & GAS Manufacturing and Services

A common question we have is "what is the Management Review" and "what do we need to review? No doubt, this is a common question. Luckily this is one of the few places in the standard where we get a fantastic list that tells us exactly what we need to do. Kyle Chambers https://www.linkedin.com/in/kyle-chambers-tqa/ Texas Quality Assurance http://texasqa.com/

#QualityMinute: To Log Risks or Not to Log Risks... From ISO 9001:2015 6.1 Actions to address risks and opportunities, lets discuss some of the impacts of how we think about risk. Kyle Chambers https://www.linkedin.com/in/kyle-chambers-tqa/ Texas Quality Assurance http://texasqa.com/

Implementing a quality management system Session 01 - Must Haves - Fill the Tool Box - Make a Plan Contact Kyle directly at kchambers@texasqa.com book a 30 minute QMS Session at http://book.texasqa.com/ Learn online at https://texasqa.com/ Keep up to date with our future Livestreams on LinkedIn https://www.linkedin.com/company/texas-quality-assurance/events/ Texas Quality Assurance - where quality management gets simplified, saving time and energy for what matters most Learn more at https://texasqa.com | (281)756-7316 #QualityMatters podcast | https://qmcast.com | Because Quality Matters behind the desk, production floor, at home and beyond! Quality | Environmental Management | Occupational Health & Safety | Medical Devices Oil & GAS Manufacturing and Services

QMS Bootcamp: Five Steps to Successful Auditing The QMS Bootcamp has been developed for Quality/Compliance Management, Operations and Production Leadership. The QMS Bootcamp was developed over 10 years ago to teach and train leadership and management teams on the fundamental concepts and skills related to implementing, maintaining and integrating a 'Quality' Management System. Kyle Chambers https://www.linkedin.com/in/kyle-chambers-tqa/ Texas Quality Assurance - where quality management gets simplified, saving time and energy for what matters most Learn more at https://texasqa.com | (281)756-7316 #QualityMatters podcast | https://qmcast.com | Because Quality Matters behind the desk, production floor, at home and beyond! Quality | Environmental Management | Occupational Health & Safety | Medical Devices Oil & GAS Manufacturing and Services

QMS Bootcamp: Conducting and audit - asking questions The QMS Bootcamp has been developed for Quality/Compliance Management, Operations and Production Leadership. The QMS Bootcamp was developed over 10 years ago to teach and train leadership and management teams on the fundamental concepts and skills related to implementing, maintaining and integrating a 'Quality' Management System. In today's lesson we will be discussing how to use questions during an audit. The fact is questions are our number one tool to obtain objective evidence. We will be looking into ISO 9001:2015 clause 9.2 as well as a few selections from ISO 19011 specifically clause 7.4 for Audit Evaluation Methods, A.5 for Objective Evidence and A17 for conducting interviews. The skills required for a successful audit require more than just open ended questions and well placed closed questions. Kyle Chambers https://www.linkedin.com/in/kyle-chambers-tqa/ Texas Quality Assurance - where quality management gets simplified, saving time and energy for what matters most Learn more at https://texasqa.com | (281)756-7316 #QualityMatters podcast | https://qmcast.com | Because Quality Matters behind the desk, production floor, at home and beyond! Quality | Environmental Management | Occupational Health & Safety | Medical Devices Oil & GAS Manufacturing and Services

Introduction to the Internal Audit 1. Why Audit? 2. Audit Terms 3. Auditor Responsibilities 4. Rules for Effective Auditing Website http://texasqa.com/ ​​ Contact us: info@texasqa.com LinkedIn: https://www.linkedin.com/company/texas-quality-assurance

QMS Bootcamp: Writing the Quality Policy The QMS Bootcamp has been developed for Quality/Compliance Management, Operations and Production Leadership. The QMS Bootcamp was developed over 10 years ago to teach and train leadership and management teams on the fundamental concepts and skills related to implementing, maintaining and integrating a 'Quality' Management System. Kyle Chambers https://www.linkedin.com/in/kyle-chambers-tqa/ Texas Quality Assurance http://texasqa.com/ *************************** And here is the sample policy & objectives from the video today. Policy: ACME Machine & Repair provides quick turnaround custom machine work for the oil & gas industry, local to the Houston, TX and greater southwest region. ACME Machine & Repair believes that skilled and highly trained craftsmen are vital to meeting the requirements of our customers, industry best practices and other legal requirements. Top Management strives to build a culture around continual improvement by documenting best practices and the sharing of knowledge and skills internally. Objectives: 1. 24 hour or less response to inquiries for service 2. ON Time Delivery: 98% 3. Get it right the first time: 99% Texas Quality Assurance - where quality management gets simplified, saving time and energy for what matters most Learn more at https://texasqa.com | (281)756-7316 #QualityMatters podcast | https://qmcast.com | Because Quality Matters behind the desk, production floor, at home and beyond! Quality | Environmental Management | Occupational Health & Safety | Medical Devices Oil & GAS Manufacturing and Services

QMS Bootcamp: Soooo many standards The QMS Bootcamp has been developed for Quality/Compliance Management, Operations and Production Leadership. The QMS Bootcamp was developed over 10 years ago to teach and train leadership and management teams on the fundamental concepts and skills related to implementing, maintaining and integrating a 'Quality' Management System. Kyle Chambers https://www.linkedin.com/in/kyle-chambers-tqa/ Texas Quality Assurance - where quality management gets simplified, saving time and energy for what matters most Learn more at https://texasqa.com | (281)756-7316 #QualityMatters podcast | https://qmcast.com | Because Quality Matters behind the desk, production floor, at home and beyond! Quality | Environmental Management | Occupational Health & Safety | Medical Devices Oil & GAS Manufacturing and Services

Quality Management Systems tend to become complex, bloated, and filled with requirements and rules based on the exception. It is easy to over complicate a process. New requirements and new rules in an ever expanding "if then..." statements can be added. Simplicity is the key, simple solutions to complex problems enable leadership to focus on engagement with the people and the people to engage in meeting customer expectations and providing value back into the organization. The cycle of continuous improvement is not the same as the cycle of un-ending complexity. Texas Quality Assurance - where quality management gets simplified, saving time and energy for what matters most Learn more at https://texasqa.com | (281)756-7316 #QualityMatters podcast | https://qmcast.com | Because Quality Matters behind the desk, production floor, at home and beyond! Quality | Environmental Management | Occupational Health & Safety | Medical Devices Oil & GAS Manufacturing and Services

Welcome to the our online QMS Bootcamp. Day 1 | Fundamentals of Quality Management | Session 02 Terminology PDCA CYCLE “PLAN DO CHECK ACT” RISK BASED THINKING CONTEXT OF THE ORGANIZATION Texas Quality Assurance - where quality management gets simplified, saving time and energy for what matters most Learn more at https://texasqa.com | (281)756-7316 #QualityMatters podcast | https://qmcast.com | Because Quality Matters behind the desk, production floor, at home and beyond! Quality | Environmental Management | Occupational Health & Safety | Medical Devices Oil & GAS Manufacturing and Services

We’re still not sure what living in a van down by the creek has to do with Objectives and Key Results, but you’ll have to tune in to find out for yourself! Join our team of business visionaries for this unique livestream discussion on " Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs " by John Doerr All opinions expressed are that of the individuals themselves. Kyle Chambers | CEO & Founder of Texas Quality Assurance Rob Thompson | Chief Sales Officer for TruCore Business Development Steve Louis | Chief Revenue Officer for Eternal Energy ******************************** Kyle Chambers on LinkedIn https://www.linkedin.com/in/kyle-chambers-tqa/ Texas Quality Assurance: https://TexasQA.com Rob Thompson on LinkedIn https://www.linkedin.com/in/rthom/ TruCore Business Development: https://www.trucorebd.com/ Steve Louis on LinkedIn https://www.linkedin.com/in/steveglouis/ Eternal Energy: https://www.eternal-nrg.com/ The Business Visionaries Book Club is presented by #QualityMatters. Quality Matters and it impacts us everywhere from the oil fields to the schools our children are educated, to the paper towels we use to clean up their mess. As Benjamin Franklin said "The bitterness of poor quality remains long after the sweetness of low price is forgotten." You need the edge of quality in your organization. http://qmcast.com/ Check out the video for the "Good Catch Card" here https://www.youtube.com/watch?v=WTc5Pdcx0O0

Welcome to the our online QMS Bootcamp. Day 1 | Fundamentals of Quality Management | Session 02 Terminology Quality Management | ISO 9001 | Auditor Training and more QMS Boot Camp is provided by Texas Quality Assurance. Together, you the student and our QMS Drill Instructor Kyle Chambers, we will explore real world solutions to common problems faced by Quality, Health-Safety and Environmental Managers. Contact Kyle directly at kchambers@texasqa.com book a 30 minute QMS Session at http://book.texasqa.com/ Texas Quality Assurance - where quality management gets simplified, saving time and energy for what matters most Learn more at https://texasqa.com | (281)756-7316 #QualityMatters podcast | https://qmcast.com | Because Quality Matters behind the desk, production floor, at home and beyond! Quality | Environmental Management | Occupational Health & Safety | Medical Devices Oil & GAS Manufacturing and Services

QMS Bootcamp - Implementing a Quality Management System | Session 3 Session 03 - Process Mapping - Integrative Process Approach - Mapping the Process Quality Management | ISO 9001 | Auditor Training and more QMS Boot Camp is provided by Texas Quality Assurance. Together, you the student and our QMS Drill Instructor Kyle Chambers, we will explore real world solutions to common problems faced by Quality, Health-Safety and Environmental Managers. Contact Kyle directly at kchambers@texasqa.com book a 30 minute QMS Session at http://book.texasqa.com/​ Texas Quality Assurance - where quality management gets simplified, saving time and energy for what matters most Learn more at https://texasqa.com | (281)756-7316 #QualityMatters podcast | https://qmcast.com | Because Quality Matters behind the desk, production floor, at home and beyond! Quality | Environmental Management | Occupational Health & Safety | Medical Devices Oil & GAS Manufacturing and Services

QMS Bootcamp - Implementing a Quality Management System | Session 4 Session 04 – Say what you do, Do what you say - QMS 3 Phase implementation - Phase 1 GAP Analysis & Core Development - Phase 2 Implementation and Utilization - Phase 3 Closeout & Certification Say what you do, and do what you say Keep up to date with our future Livestreams on LinkedIn https://www.linkedin.com/company/texas-quality-assurance/events/ or Event Bright http://qmsbootcamp.com/ Quality Management | ISO 9001 | Auditor Training and more QMS Boot Camp is provided by Texas Quality Assurance. Together, you the student and our QMS Drill Instructor Kyle Chambers, we will explore real world solutions to common problems faced by Quality, Health-Safety and Environmental Managers. Texas Quality Assurance - where quality management gets simplified, saving time and energy for what matters most Learn more at https://texasqa.com | (281)756-7316 #QualityMatters podcast | https://qmcast.com | Because Quality Matters behind the desk, production floor, at home and beyond! Quality | Environmental Management | Occupational Health & Safety | Medical Devices Oil & GAS Manufacturing and Services

7.5 Documented Information | CONTROL OF DOCUMENTED INFORMATION In this post “ISO 9001 Clauses Explained” we dive into Documented information, arguable at the core of any effective management system. Documented information includes not only our documents, but also our records. There are many types of documents and many types of records, but with a simple and effective documented information management system at the foundation of our management system, we can be assured of a much more smooth process for implementation and maintenance. Read more... https://texasqa.com/iso-9001-clauses-explained-7-5-documented-information/ Texas Quality Assurance - where quality management gets simplified, saving time and energy for what matters most Learn more at https://texasqa.com | (281)756-7316 #QualityMatters podcast | https://qmcast.com | Because Quality Matters behind the desk, production floor, at home and beyond! Quality | Environmental Management | Occupational Health & Safety | Medical Devices Oil & GAS Manufacturing and Services

In this post “ISO 9001 Clauses Explained” we dive into Control of Nonconforming Outputs. CONTROL OF NONCONFORMING OUTPUTS (Consider reading HOW TO STANDARDIZE THE FUNDAMENTAL QMS TOOLS FOR OPERATIONAL EXCELLENCE) Control of nonconforming outputs can be viewed and several different lights. For instance if we’re looking strictly at the quality of our products or services this is a traditional non conformance report form. Other variations may be nonconforming material report, a defect form or just a non conformity. All of these imply the same general intent. Read more ... https://texasqa.com/iso-9001-clauses-explained-8-7-control-of-nonconforming-outputs/ Texas Quality Assurance - where quality management gets simplified, saving time and energy for what matters most Learn more at https://texasqa.com | (281)756-7316 #QualityMatters podcast | https://qmcast.com | Because Quality Matters behind the desk, production floor, at home and beyond! Quality | Environmental Management | Occupational Health & Safety | Medical Devices Oil & GAS Manufacturing and Services

In this post “ISO 9001 Clauses Explained” we dive into Quality Policy & Objectives. POLICIES & OBJECTIVES The management system policy is affectively the mission statement of the company if it were written by a lawyer. By that, I mean the mission statement ought to convey the purpose of this management system clearly. It ought to convey management’s commitment to the success of the management system. The management system will vary dependent upon the standard(s) quality, health safety or environmental management system. The most common mistake made when developing the policy is a simple regurgitation of the requirements of the management system... Read more https://texasqa.com/iso-9001-clauses-explained-5-2-policy-6-2-quality-objectives/ Texas Quality Assurance - where quality management gets simplified, saving time and energy for what matters most Learn more at https://texasqa.com | (281)756-7316 #QualityMatters podcast | https://qmcast.com | Because Quality Matters behind the desk, production floor, at home and beyond! Quality | Environmental Management | Occupational Health & Safety | Medical Devices Oil & GAS Manufacturing and Services

Join us in this interview with Kyle Chambers - CEO of Texas Quality Assurance and Steve Louis - Chief Revenue Office of Eternal Energy, discussing Fractional Management. Small and Medium sized businesses often are short on manpower and resources. Fractional management can be the ideal solution for you and your team. Level 1 - Support and Maintain Level 2 - Build and Grow Level 3 - Remote/Fractional Quality Manager We work with manufacturers and service providers from multiple industries to deliver simple, efficient and easy to maintain management systems designed to save you time and energy for what matters most. Texas Quality Assurance - where quality management gets simplified, saving time and energy for what matters most Learn more at https://texasqa.com | (281)756-7316 #QualityMatters podcast | https://qmcast.com | Because Quality Matters behind the desk, production floor, at home and beyond! Quality | Environmental Management | Occupational Health & Safety | Medical Devices Oil & GAS Manufacturing and Services

Join us in this interview with Kyle Chambers - CEO of Texas Quality Assurance and Steve Louis - Chief Revenue Office of Eternal Energy, discussing Fractional Management. Small and Medium sized businesses often are short on manpower and resources. Fractional management can be the ideal solution for you and your team. Level 1 - Support and Maintain Level 2 - Build and Grow Level 3 - Remote/Fractional Quality Manager We work with manufacturers and service providers from multiple industries to deliver simple, efficient and easy to maintain management systems designed to save you time and energy for what matters most. Texas Quality Assurance - where quality management gets simplified, saving time and energy for what matters most Learn more at https://texasqa.com | (281)756-7316 #QualityMatters podcast | https://qmcast.com | Because Quality Matters behind the desk, production floor, at home and beyond! Quality | Environmental Management | Occupational Health & Safety | Medical Devices Oil & GAS Manufacturing and Services

In this post “ISO 9001 Clauses Explained” we dive into Interested Parties. 4.2 Understanding the needs and expectations of interested parties Interested Parties is a relatively new term to our management systems, but again a very old concept that we’re all very familiar with. An interested party is oftentimes a useful catch all term when there’s some confusion or ambiguity in our relationship to another organization. Simple examples of interested parties are federal and state regulatory agencies such as OSHA (Occupational Health & Safety Administration), EPA (Environmental Protection Agency), TCEQ (Texas Quality on Environmental Quality) and the county or city that the business resides in. Read more... https://texasqa.com/iso-9001-clauses-explained-4-2-interested-parties/ Texas Quality Assurance - where quality management gets simplified, saving time and energy for what matters most Learn more at https://texasqa.com | (281)756-7316 #QualityMatters podcast | https://qmcast.com | Because Quality Matters behind the desk, production floor, at home and beyond! Quality | Environmental Management | Occupational Health & Safety | Medical Devices Oil & GAS Manufacturing and Services

Continuing the “Understanding the Standard” mini series we dig into Support Processes required for ISO 9001. You may be seriously surprised at how much choice you have in determining the requirements for your organization. For instance, did you know that the ISO 9001 standard does NOT specify how often different types of measurement equipment need to be calibrated or the method required for preventative maintenance on your machines? Furthermore, we dive into the requirements for Competence and the surprising little requirement for Training. Darci has requested that you message her (click here for Darci’s LinkedIn profile) if you already know what VTL and VBM stand for. Let us not forget either, the importance of Documented Information for any QMS “Quality Management System”, without good controlled documented information you simply do not have a functioning Quality Management System. #QualityMatters Need more support or help? Check out some of our resources below. Standards we support | ISO 9001, ISO 45001, ISO 14001, ISO 1348, API Q1, API Q2 and more! Quality Assurance, Management & Compliance | Quality Management Simplified #QualityMatters podcast | https://qmcast.com/ Texas Quality Assurance | https://texasqa.com/ Texas Quality Assurance - where quality management gets simplified, saving time and energy for what matters most Learn more at https://texasqa.com | (281)756-7316 #QualityMatters podcast | https://qmcast.com | Because Quality Matters behind the desk, production floor, at home and beyond! Quality | Environmental Management | Occupational Health & Safety | Medical Devices Oil & GAS Manufacturing and Services