Greedy Industry Myth SHATTERED: Marcus’ Guardrails, Autonomy & Big Wins! M&P Ep. 38, Marcus Harris

Tired of customers thinking you’re just out to rip them off? 😤 Marcus Harris, owner of Zip Appliance & Plumbing Repair, breaks down the secret sauce: Outcome, Guardrails, Autonomy – what great looks like, and how to let your team choose how they win 🏆

In this episode:
🔥 How to give employees freedom without losing control
🛑 Simple guardrails that protect your reputation and profits
💸 How to overcome “you’re just greedy” objections the right way
🎲 And yes… we play games to reveal Marcus’ real personality (you’ll never look at appliance repair the same way again 😅)

If you’re a small business owner who wants a rockstar team, loyal customers, and a reputation that sells for you, this one’s a must-watch.

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#SmallBusinessLeadership #EmployeeSuccess #OvercomingObjections 🚀

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As well as our sponsors for this episode: Cazador Consulting: https://cazadorconsultinggroup.com

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Read our blog at: https://smallbusinesscelebration.com/blog
Reach out to our guest at: https://www.ziprepairservice.com