Do NOT Do This At The Door

Do you talk first or wait for them to talk?

Do not just jump right into it. Sometimes the minute that door is opening we are blah just like word vomiting our pitch to them.

We don't want to talk instantly and we don't want to jump right down their throat.

As you know, communication is far more than just verbal.

Do not tower over anyone.

Be mindful of your size and in your stature, and do not tower over anyone at the door.

Do not square up. Now what do I mean by square up? I mean standing square.

So you see me right now? Shoulder to shoulder squared up versus talking to you like this, which is feeling more comfortable and friendly.

When we square up, it's a very aggressive and forceful and not friendly nature. So always make sure to have your stance bladed with enough space.

Our immediate mission is to disarm the customer.

Basically say, no, no, no, it's okay. I'm not here to hurt you because again, I know that's a dramatic explanation, but the truth is that's what people are thinking.

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