Buying Local Glens Falls - Episode 5: Brandon Eastman & Bill Dingman (Be Better & SPoT Coffee)

In this episode, our host Mike Nelson interviews Brandon Eastman - host of the Be Better podcast - and Bill Dingman, district manager of SPoT Coffee Saratoga and Glens Falls! They discuss working with the community, dealing with the COVID crisis, and more in this informative episode!

A GLENS FALLS TODAY PRODUCTION

NOTE: The opinions reflected in this podcast are not indicative of the views of Saratoga Business Report, SaratogaBride.com LLC, Saratoga TODAY, Glens Falls TODAY, or Spa City Digital.

00:05 - Introduction: A Fresh New Label
02:53 - Be Better: A Movement to… Be Better!
03:55 - Back in Time: Skipping the Brainworks Office to Go To… SPoT Coffee!
05:02 - Art Expo Right at the Cafe: Going All Month Long!
06:12 - A Brief History of SPoT Coffee
09:04 - Advising Local Businesses: Tips and Tricks to Help Our Region’s Eateries Thrive!
13:17 - Callback: Endorsing Tricia Rogers!
13:52 - Growing Back SPoT After COVID: Staffing is the Biggest Challenge!
15:16 - We Don’t Talk About 2020
16:06 - Connecting Communities to Your Business: Get in Touch With Your Base!
18:19 - The Customer Experience: Building it is ESSENTIAL!
20:20 - Saratoga VS Glens Falls: How the Markets Differ
22:04 - Soft Skills are Hard to Teach! You’ve Got to Find People With Them!
23:15 - Watch Your Caffeine!
24:25 - Make That Change: Transform Your Life!
26:08 - Just What are You Capable Of? Find Out: Be Better!
28:42 - A Second Opinion Never Hurts!
29:45 - SPoT Events: Specialty Dishes, Breakfast With Santa, Toys for Tots!
32:01 - Mike Loves the Mocha Shake! Bill Loves the S’Mores Bars!
33:01 - SPoT Coins: Loyalty Program! Build Points and Earn Goodies!
34:28 - Closing Remarks