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Coach Mike Now Episode 56 - What is the difference?
What is the difference between Democrats and Republicans? What is the difference between how people work, how people govern, how people behave? I'll be discussing some of these differences. Maybe you might see some things differently than you do now. Or maybe not.
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Coach Mike Now Episode 80 - Interview with April Underwood
April Underwood is running for a position on the Catawba County School Board. She wants to help bring conservative values and parent's rights. The children come first.
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Coach Mike Now - Episode 69
After taking a break, Coach Mike is back with some questions to be asked, along with some customer experience stories. Why do businesses do things that will surely anger or alienate customers? Find out what else Coach Mike is up to along with some networking opportunities to help grow your business and improve your personal life.
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Coach Mike Now Episode 57 - We Are More Than Our Mistakes
One reason I believe we don't solve problems, and why we can't seem to have civil communications, is because we work hard to denigrate a person's character if we don't like their message, instead of actually listening to the message for its value. I will give examples tonight. Plus I'll also continue our look at politicians and their back stories.
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Coach Mike Now Episode 84 - The Lesson Not Learned
I am open to learning new things. But change for the sake of change is not good. People, society at large, businesses, and especially government tend to be very poor about learning lessons. We all want the next greatest idea...but we often spend too much energy trying to be first, or be different, instead of being right. Clicks over Integrity. Over and over again we see bad results while people sit around scratching their heads and wondering "why did that happen?" Let's see if we can perhaps clear away some fog and learn at least one lesson tonight.
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Coach Mike Now - Episode 70 Are You As Good As You Think You Are?
Have you tried to do business with yourself? It's not always easy to view ourselves as the customer sees us. Tonight I'll discuss some customer service tales that may help you do better. Also, a quick rundown of things I've noticed, things I hear, and questions I want answers to when it comes to our country and our leadership. I hope you'll catch tonight's stream..... I know I'll be here.
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Coach Mike Now Episode 75: To Much Complaining Not Enough Common Sense
Tonight I'm going to share some stories I've heard recently about people complaining about something that they probably wouldn't have complained about just a few shorts years ago, and how the business handled the situation. Is nobody content to go about their lives and leave unimportant things alone? Where has common sense gone?
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Coach Mike Now Episode 71 - Common Sense Ain't So Common
Common sense ain't so common anymore. Just like civility, ambition, and pride in one's work, common sense has been slowly slip, slip, slipping away into the sunset. Check out this episode of Coach Mike Now so we can help bring more sense to the common events of our world.
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Coach Mike Now Episode 59 - Common Sense and Critical Thinking Skills
If you look at almost any aspect of our lives, we seem to fall short of solving very important problems. There are multiple reasons for this, but one of the main reasons is a lack of common sense and critical thinking skills. Tonight Coach Mike will paint the picture and connect the dots so you can take better steps to move forward in your life situations.
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Coach Mike Now Episode 83 - Buddy for President
Why do we love social media posts about animals but ignore posts about current events and politics? My dog won't be voting in the next election. (He's not a Democrat)... LOL. I don't like division. I don't like hate. And I really don't like evil. We cannot ignore what is going on around us. We do so only to our own detriment. So what is the solution? Do you know? Stream Coach Mike Now tonight, and even better, join me as we see if we can't change a few hearts and minds out there for the better.
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Coach Mike Now Episode 72 - What's Wrong With This Picture?
Do you ever wonder why everything that can go wrong always does seem to go wrong at the same time? When it comes to business or life, it may be that everything piled up until it reached a breaking point. With our government, I think there are other reasons. There's one simple (not always easy but simple) way to solve problems and discern what is going on around you. Tune or stream in tonight.
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Coach Mike Now Episode 86 - The Answer is "NO!"
A friend once shared an idea with me. He said that the answer to any question that you don't ask is "NO!"
What questions are you afraid to ask yourself? I have never been one to want to change everything. If it ain't broke don't fix it.... right. But that doesn't mean that I don't consider whether or not something can be improved upon, or perhaps needs changing BEFORE it breaks.
Check out the Coach Mike Now stream tonight to see what questions you might want to ask yourself to improve your business, your community, your country, or even just yourself.
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Coach Mike Now Episode 74 - How Junkie can Junk Mail Get? Plus more
It amazes me how much junk mail I still get. What amazes me even more is WHAT types of junk mail I get. Is it REALLY worth it for these companies to do this? And if you're a seasoned citizen 65 or over.... watch out! Don't do this to your customers please. Also I will be discussing some new software I'm using as well as some other customer service pointers. Maybe more....
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Coach Mike Now Episode 60- Experience Matters.
Life is full of ups and downs. Experience matters. Coach Mike shares some of his experiences and how he dealt with his successes and failures. Plus announcing some interesting topics coming up here and on his Weedwhacker Podcast.
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Coach Mike Now Episode 77
Providing excellent customer service is not just a matter of how good you are, but how you handle things when you mess up. Stream in tonight when Coach Mike discusses when and when not to use automation to serve your customers. Do you want to trust your income to a robot?
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Coach Mike Now Episode 81 - The Enemies Within
What is keeping you from reaching your goals? What stops our family, our business, our country from being the best we can be? Check out this episode of Coach Mike Now as we discuss the Enemies Within! Who are these enemies? You'll have to watch to find out....
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Coach Mike Now Episode 78 redux - Accountability and Common Sense and Happy New Year
Happy New Year, again.... during the last month I've been considering, working, considering, thinking, ... redoing the web site, etc. In the meantime the daily battles we all face go on. Whether talking business, politics, personal values, etc., if you don't have accountability and a modicum of common sense, you will probably have to work harder, and are more likely to fail. So check out this update to see what's going on and things you might want to be on the watch for. I guarantee you will walk away from this episode with at least one nugget to help you improve your life.
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Coach Mike Now Episode 85 - The Civilized Person
We hear the stories way too often these days.
Rude Customers harassing workers at businesses.
Rude Employees that treat customers badly.
Unruly parents at their kid's sporting and school events.
When will it stop???
When we make it stop! When we get back to being civil!
You need to stream this episode. It is up to we the people to fix this.
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Coach Mike Now Episode 82 - Right & Wrong Matter
Your truth isn't my truth isn't their truth isn't...... Bologna. Truth is Truth!
We may have different experiences. But in the same way that you can three eye witnesses to an accident come up with three versions of what they say, truth is still the truth. Business, Politics, Religion, LIFE.... right and wrong matters. The truth matters. The question is, does truth matter to you? Does right and wrong matter to you? Join me tonight and together we can identify right and wrong and truth. (Truth can sometimes be wrong too, right??? )
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Coach Mike Now Episode 52 - Let's Have a Better Year
Are you glad 2022 is over? I am. If you want some ideas to make 2023 a better year, tune in tonight as I share 3 steps that will go a long way in making this year work for you. Also, I'll be letting you know what I'll be doing different and how you can help make 2023 the best year yet.
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Discrimination or a Dumb Customer Service Mistake?
Article in the L.A. Times says movie celeb Tyrese Gibson is suing Home Depot over an incident that occurred when the cashier would not allow Mr. Gibson's associates to complete a transaction using his credit card. Was this a matter or racism or discrimination or was it just a dumb customer service mistake on the part of Home Depot.
Coach Mike analyzes the article to see what could have been done to avoid the situation. Check this out then you decide: Discrimination or Dumb Mistake?
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Coach Mike Now Episode 79 - Why Do We Not Care About So Called Little Things?
Why do we not care about the little things that matter? Spelling, Grammar, Truth...
It is easy to think little things don't matter, but if you are sloppy with little things, people may not trust you with the big things. I'll discuss how we see this in business, in politics, etc. Plus check in to see who my guest will be next week.
I guarantee you will walk away from this episode with at least one nugget to help you improve your life.
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Coach Mike Now Episode 62 - Connecting the Dots
Do you remember Connecting the Dots? It was like a coloring book but you had to connect dots or numbers to form the image you want to color.
Well today we need to play Connect the Dots with so many things: Politics, Business, Personal Lives, even Religion. It is called "Critical Thinking." If you do not connect the dots properly, you won't have the correct image to color in.
Tonight I will be Connecting the Dots to help you make sure you're coloring in the right image that you need to color in.
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Coach Mike Now Episode 58 - The Root of All Evil
We are living in a strange time. There are all sorts of events around us and around the world. Are these events just coincidence? Or are they evidence of something much worse happening?
Tonight Coach Mike will be breaking down what is going on and what we should be doing about it.
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Coach Mike Now Episode 41 - Interview with Brent Tomberlin
This week I interviewed Brent Tomberlin, a high school social studies teacher, swim coach, and a column writer for our local paper, The Hickory Daily Record. I connected with Brent when I commented on one of his articles in the Record. I was impressed on how Brent responded to my comments and how he approaches his writings. Don't miss it.
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