INTERVIEW WITH INTENSIVE CARE AT HOME SPECIALIST NDIS SUPPORT COORDINATOR, AMANDA RICHES

https://intensivecareathome.com/interview-with-intensive-care-at-home-specialist-ndis-support-coordinator-amanda-riches/

INTERVIEW WITH INTENSIVE CARE AT HOME SPECIALIST NDIS SUPPORT COORDINATOR, AMANDA RICHES

Book your free 15-minute phone consultation here
http://intensivecarehotline.com/scheduling-appointment/

Call directly 24/7
+1 415-915-0090 USA/Canada
+44 118 324 3018 UK
+6141 094 2230 Australia

Email support@intensivecarehotline.com

Get 1:1 consulting and advocacy
1:1 phone counselling
http://intensivecarehotline.com/one-on-one-counselling/

Become a member for families of critically ill Patients in Intensive Care
https://intensivecarehotline.com/intensivecaresupport-org-membership/

Immediate action steps http://intensivecarehotline.com/take-control-take-charge/immediate-action-steps/
https://intensivecareathome.com

And if you need a medical record review, click on the link and we can help you with reviewing your loved one’s medical records while they’re in ICU.
https://intensivecarehotline.thrivecart.com/review-of-medical-records/

Facebook Page: https://www.facebook.com/ICUhotline
Twitter: https://twitter.com/icuhotline

Song: Jarico - Island Music
supported by@FreeBackgroundMusicForCreators
#BackgroundMusicWithoutLimitations
https://bit.ly/2XoXFnb

#icu
#intensivecare
#criticalcare

Patrik: Hi, it’s Patrik Hutzel from Intensive Care at Home where we provide tailor-made solutions for long-term ventilated adults and children with tracheostomies, and where we also provide tailor-made solutions for hospitals and intensive care units whilst providing quality care for long-term ventilated adults and children with tracheostomies and medically complex patients at home, including Home TPN (total parenteral nutrition), Home BIPAP (bilevel positive airway pressure), Home CPAP (continuous positive airway pressure), as well as potassium, magnesium infusions, palliative care, and IV antibiotics.

In today’s blog post, I want to share a podcast with Amanda Riches, our Specialist NDIS (National Disability Insurance Scheme) Support Coordinator.

Hi, Amanda.

Amanda: Hi, Patrik.

Patrik: Nice to see you again and thank you for coming onto the call.

Amanda: No worries. Thank you very much for having me.

Patrik: That’s great. So today, I really want to talk about Level 2 and Level 3 NDIS support coordination, and that’s why we brought Amanda on. Amanda is a very experienced Level 2 and Level 3 NDIS Support Coordinator. Obviously, it goes without saying that we are an NDIS approved or accredited service provider here in Australia.

Amanda, tell us a little bit about your experience and why you joined Intensive Care at Home and some of the things we want to be working on with you.

Amanda: Yeah, so I have been extremely fortunate to work in the disability sector for almost 30 years. I absolutely love what I do and really enjoy assisting people. So, I’ve got a lot of experience through from behaviors of concern all the way through to quite complex and spinal cord injury participants and assisting them to get the right outcomes.

So, what brings me to Intensive Care at Home? So, Patrik and I started having a conversation and figured we were all pretty much on the same page. We had the same goals that aligned quite well and just want the best for the people that we support with the right training and education behind us as well to be able to support people properly.

Patrik: I think, Amanda, one thing obviously, we are a nursing service first and foremost, and we have been dealing with NDIS Support Coordinators for many years. But one thing that led us to look for our own NDIS Support Coordinator, something that you and I discussed at length, which is simply that the quality of NDIS Support Coordinators across the board is not really suited to what our clients need who are very vulnerable, obviously with coming most of the time from ICU units on life support.

Many NDIS support coordinators, with all due respect, they don’t really know what to advocate for these vulnerable clients. Obviously, you have worked in this space for much longer than I have when it comes to support coordination, but I think you have seen the pitfalls for clients and more importantly the gaps. You’ve identified the gaps, we’ve identified the gaps, which is why we think this is such a good match going forward.

What have you identified in terms of gaps in this space?

Amanda: I guess from a support coordination point of view, it’s not having the right supports in place for when people, like in our example, if people are leaving hospital and they need to liaise with the family and around supports that might be required, it’s the first NDIS plan for a lot of people...

Continue reading at: https://intensivecareathome.com/interview-with-intensive-care-at-home-specialist-ndis-support-coordinator-amanda-riches/